I’ve had to travel a lot throughout my career in technology. Years ago, I remember having to stand in line at the airport to get my boarding pass. Then, when the internet…
Month: January 2016
Three ITSM Projects for Your Five-Year Plan (Part 4 of 5): Integration & Automation
Recently, I called a company because the heater in my house would continue to operate regardless of the temperature reading. They insisted on having their service technician come to my house to…