I.T. as I see IT https://validator.w3.org/feed/docs/rss2.html IoT vs. Mobile Devices: What’s the Difference? How AI with RPA will Impact Software Development 12 Technology Predictions for 2019 Five Future Technologies to Watch for IT Service Management <strong>5 AI Technologies to watch in 2023 and 2024</strong> Three Tips for IT Asset Management (ITAM) Discovery Avoid Ransomware Attacks with IT Asset Management How Artificial Intelligence (AI) will Disrupt 3 Key ITSM Technologies ITAM vs CMDB – Choose the Right Tool Three ITSM Projects for Your Five-Year Plan (Part 4 of 5): Integration & Automation Three ITSM Projects for Your Five-Year Plan (PART 5 of 5): Self Service How IT Asset Management (ITAM) Can Integrate With Your CMDB 10 Technology Related Predictions for 2021 Why Should Amazon Buy Uber? Three Ways Artificial Intelligence (AI) will Impact the Travel Industry Five Reasons the Data Center needs Software License Optimization (Part-1) Why is Change Management Critical for Software Asset Management? Can RFID Help You Meet ITAM Objectives? Rise of the Chief Data Officer (CDO) and the Impact to ITSM Five Reasons the Data Center Needs Software License Optimization (Part 2) Asset Management On-Boarding and Off-Boarding Users (Part 3 of 3): Three Keys to an Off-Boarding Process Three Keys to an Efficient ITSM Self-Service Portal Three Reasons Mobility Wearables will Improve Your Health About Marcel Shaw I.T. ASSET MANAGEMENT, NOT A ONE TIME EVENT It’s Time to Add IT Operations Analytics (ITOA) to Your ITSM and ITAM Solution Help Desk vs Service Desk: What’s the difference? Santa Announces he will No Longer Accept Letters, Santa has Upgraded to a Request Management Portal ARE YOU GETTING INSTANT GRATIFICATION FROM YOUR SERVICE DESK? Tracking Bigfoot and Missing IT Assets: A Tale of Poor Discovery Techniques Three Ways to Avoid a Software Audit Buried Alive in IT Assets (Part 1 of 2) – Why ITAD is Important IT Asset Management, a three tiered approach (Part 2 of 4) Surviving a Software Audit (Part 2 of 2): Three Steps for Software License Reclamation Three Reasons Government Needs ITAM IT Asset Management, a three tiered approach (Part 1 of 4) The Good, the Bad, and the Ugly ITAM & ITSM Reports – Can you tell the Difference? Questions to consider regarding Shadow IT IT Asset Management, a Three Tiered Approach (Part 3 of 4) -Three Keys to IT Asset Management Intelligence Three ITSM Projects for Your Five-Year Plan (Part 1 of 5) Three ITSM Projects for Your Five-Year Plan (Part 2 of 5): Trends Three ITSM Projects for Your Five-Year Plan (Part 3 of 5): Asset Management Asset Management On-Boarding and Off-Boarding Users (Part 2 of 3) Tips for Building an On-Boarding Process Buried Alive in IT Assets (Part 2 of 2) – Key Points to an ITAD Process Eight Questions to Ask About Your ITSM Software Solution Surviving a Software Audit (Part 1 of 2): How ITAM will Cover Your Assets 10 WAYS TO LOSE YOUR IT ASSET MANAGEMENT JOB What to Expect when Expecting a Software Audit Three Reasons ITAM Should be Part of Your Security Strategy (Part 1 of 2) Five Tips for Improving the ITSM End-User Experience