10 Technology Related Predictions for 2021
1. Chatbots will become mainstream. In 2021, expect to see chatbots in most new vehicles, at the doctor’s office, and taking your order in fast […]
Technology Opinion
Three Ways Artificial Intelligence (AI) will Impact the Travel Industry
I remember my first business trip many years ago, when paper tickets were as valuable as cash and everyone had to check-in at the airport […]
12 Technology Predictions for 2019
Technology breakthroughs will give AI access to much more data than it ever has before, marking the beginning of an AI lifecycle that will span […]
How Artificial Intelligence (AI) will Disrupt 3 Key ITSM Technologies
It won’t be long before Artificial Intelligence (AI) dramatically improves current technology in both our homes and the workplace. AI is technology that has the […]
Why Should Amazon Buy Uber?
Amazon has changed the way millions of people purchase merchandise while Uber introduced a new and convenient way to travel. Both organizations have taken advantage […]
Avoid Ransomware Attacks with IT Asset Management
When installing a home security system or a panic alarm system, it is important to perform a discovery so that you can document all vulnerabilities […]
Why is Change Management Critical for Software Asset Management?
Early in my career, I often traveled to work with our customers. I remember one trip that required me to visit several cities in just […]
Five Reasons the Data Center Needs Software License Optimization (Part 2)
In part one of this series, I suggested that every organization should consider implementing a software license optimization solution in the data center. Having full-stack […]
Five Reasons the Data Center needs Software License Optimization (Part-1)
Many years ago, I supported document management software like ediscovery software used primarily by legal firms. The software provided attorneys with the ability to quickly […]
Rise of the Chief Data Officer (CDO) and the Impact to ITSM
Within the IT organization, different entities often fight for control and resources to support their objectives. For example, IT security personnel might ask for more […]