Marcel Shaw is a prominent technology blogger who focuses on IT Service Management (ITSM), IT Asset Management (ITAM), and Endpoint Management. He shares his extensive experience and unique perspective on industry technology trends and best practices on his website, marcelshaw.com.
Marcel’s career spans more than 25 years as a technical consultant, working with top IT companies that specialize in serving US government agencies. Additionally, he has served as a legal expert witness in IT management. Marcel’s diverse background has allowed him to provide valuable technology advice to IT professionals who manage and support IT solutions.
Marcel graduated from Brigham Young University in 1991 and has since worked in both pre-sales and post-sales roles for various companies, including Softsolutions, Novell, Dell, Softricity, Gateway, Landesk, Ivanti, and ServiceNow.
His expertise includes networking technologies such as LAN and WAN, IP infrastructure, internet caching technology, storage and fibre technology (SAN), security standards and technologies, document management, directory services such as NDS, AD, LDAP, Federal Security Standards and Requirements (DIACAP, FDCC, USGCB), ITIL, asset management (ITAM), endpoint management, and endpoint security.
Marcel has an extensive background in solving IT problems for United States federal agencies, including but not limited to USDA, NIST, FDA, DEA, DHS, FBI, DHA, Whitehouse Communications, Army, Air Force, Navy, Joint Task Force, NIH, Social Security Administration, IRS, NOAA, and FAA.
Follow Marcel on Twitter @marcelshaw