Three ITSM Projects for Your Five-Year Plan (Part 4 of 5): Integration & Automation
Recently, I called a company because the heater in my house would continue to operate regardless of the temperature reading. They insisted on having their […]
Technology
Four Ingredients to Build Meaningful ITAM Dashboards (Part 2 of 2): Add Value
I am a ‘bottom–line’ type of guy. I remember several years ago, my daughter came home one evening and began to tell me a story […]
Buried Alive in IT Assets (Part 1 of 2) – Why ITAD is Important
I’ve been looking for a new/ used car for some time now. I was torn between purchasing one online from Autozin (or similar) or heading […]
Three Reasons You Need ITAM for the Internet of Things (IoT)
It was 1984, and I was off to the only movie theater in the town where I lived. The movie was called Terminator and although […]
ITAM vs CMDB – Choose the Right Tool
This year, I decided to make some landscaping changes around my property. I have been repairing fences, planting new gardens, and pulling up trees in […]
Five Steps to Build an Efficient ITAM Process
Sixteen years ago, I took my first business trip to Europe. After two weeks of staying in a lovely furnished house courtesy of a corporate […]
Three Reasons ITAM Should be Part of Your Security Strategy (Part 2 of 2): Government Security Requirements
If you have ever lost your wallet, I am pretty sure you did not worry about the actual wallet. I live about 45 miles away […]
What to Expect when Expecting a Software Audit
Do you find yourself becoming easily agitated or frustrated? Are you feeling overwhelmed, like you are losing control or need to take control? Maybe you […]
Surviving a Software Audit (Part 1 of 2): How ITAM will Cover Your Assets
You are going to be audited…I don’t think there is any way to phrase that sentence in such a way as to make it seem […]
It’s Time to Add IT Operations Analytics (ITOA) to Your ITSM and ITAM Solution
Several years ago, after playing a pickup game of basketball, I felt some discomfort around my right shoulder. Six days after my basketball game, the […]