I.T. as I see IT

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Asset Management On-Boarding and Off-Boarding Users (Part 2 of 3) Tips for Building an On-Boarding Process

January 22, 2015 Marcel Shaw 0

As I look back on my life, I always hated the ‘first day.’ I find the ‘first day’ of almost anything to be exhausting. First […]

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Santa Announces he will No Longer Accept Letters, Santa has Upgraded to a Request Management Portal

December 19, 2014 Marcel Shaw 0

For Immediate Release Nicolas Kringle Corporation (NK) announced today that it will update all internal IT systems and processes to bring the company into the […]

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Moving to a New IT Service Management (ITSM) Solution: Lessons Learned

December 10, 2014 Marcel Shaw 0

Migrating your current ITSM solution from an older version to a newer version can be an enormous challenge. As requirements and technology change, many organizations […]

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I.T. ASSET MANAGEMENT, NOT A ONE TIME EVENT

December 3, 2014 Marcel Shaw 0

A government agency in Washington, D.C. was informed of a hard drive recall because a certain type of hard drive in their new PCs’ could […]

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IT Asset Management, a Three Tiered Approach (Part 4 of 4)

November 18, 2014 Marcel Shaw 0

IT Asset Lifecycle Management Process Automation IT Asset Lifecycle Management is Tier Three of IT Asset  Management. Tier three is about managing IT Lifecycle Processes. […]

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