Asset Management On-Boarding and Off-Boarding Users (Part 2 of 3) Tips for Building an On-Boarding Process
As I look back on my life, I always hated the ‘first day.’ I find the ‘first day’ of almost anything to be exhausting. First […]
Technology
Santa Announces he will No Longer Accept Letters, Santa has Upgraded to a Request Management Portal
For Immediate Release Nicolas Kringle Corporation (NK) announced today that it will update all internal IT systems and processes to bring the company into the […]
Moving to a New IT Service Management (ITSM) Solution: Lessons Learned
Migrating your current ITSM solution from an older version to a newer version can be an enormous challenge. As requirements and technology change, many organizations […]
I.T. ASSET MANAGEMENT, NOT A ONE TIME EVENT
A government agency in Washington, D.C. was informed of a hard drive recall because a certain type of hard drive in their new PCs’ could […]
IT Asset Management, a Three Tiered Approach (Part 4 of 4)
IT Asset Lifecycle Management Process Automation IT Asset Lifecycle Management is Tier Three of IT Asset Management. Tier three is about managing IT Lifecycle Processes. […]