When I was 10 years old, I had to walk half a mile to and from school every day with my two buddies. We often deviated from our path when returning home…
Category: Technology Opinion
Four Areas to Start Integrating ITAM into IT Service Management (ITSM) – Part 2 of 2
As a child, I would often look at the toy section in my mother’s department store catalogs and I would imagine playing with the toys I would see in the pictures. As…
Four Areas to Start Integrating ITAM into IT Service Management (ITSM) – Part 1 of 2
While waiting to pay for repairs at my local dealership this past week, I reflected on an experience last year when I was issued a citation for failure to display front license…
Surviving a Software Audit (Part 2 of 2): Three Steps for Software License Reclamation
Taking my final exams was always very stressful for me. Unfortunately, I often added to my stress because there were many exams I wasn’t ready to take. Reason being, I didn’t study…
Surviving a Software Audit (Part 1 of 2): How ITAM will Cover Your Assets
You are going to be audited…I don’t think there is any way to phrase that sentence in such a way as to make it seem like everything will be just fine. When…
It’s Time to Add IT Operations Analytics (ITOA) to Your ITSM and ITAM Solution
Several years ago, after playing a pickup game of basketball, I felt some discomfort around my right shoulder. Six days after my basketball game, the discomfort I was feeling in my shoulder…
Asset Management On-Boarding and Off-Boarding Users (Part 3 of 3): Three Keys to an Off-Boarding Process
Three Keys to an Off-Boarding Process A friend of mine recently shared an experience with me that he had while working as a manager for a software manufacturer. The experience was about…
Asset Management On-Boarding and Off-Boarding Users (Part 2 of 3) Tips for Building an On-Boarding Process
As I look back on my life, I always hated the ‘first day.’ I find the ‘first day’ of almost anything to be exhausting. First day on the job, first day of…
Asset Management On-Boarding and Off-Boarding Users (Part 1 of 3) The Pitfalls
Many years ago, I resigned from my job so that I could pursue another opportunity. I wrote a resignation letter to make it official and sent an email to all the people…
4 Suggestions for Effective Software Asset Management
In any business or corporation, software is vital. Different software manages different aspects of a business, but without it, operations wouldn’t run smoothly. Software can be used to manage packing operations, inventory…